Shipping and Returns
We aim to ship all orders within 2 working days of them being placed.
Our shipping prices reflect what we pay to our carriers, and we do not aim to make any profit on them. We offer a variety of shipping options:
- Royal mail recorded delivery for orders up to £38.
- Special delivery for valuable items and quick delivery.
- Parcel Force as an additional option
You can check at any time what your shipping charge will be, and there is no need to register or complete the checkout in order to do so.
Simply add the items of your choice to the basket, and then visit our checkout page. Once there, make sure the shipping country is correct (United Kingdom by default). Then just click 'Calculate shipping cost'.
We want you to be happy with whatever you buy and offer a 14 day 100% satisfaction guarantee.
If for any reason you wish to return an order within 14 days of receiving it, simply get in touch through our contact page, or call us on 0121 444 3003. We will refund the full cost of your order + delivery to you. In the event that the item you receive is not as described, we will also refund the cost of return postage.